ARTICLE 1: IMPORTANT: SCOPE OF THIS DOCUMENT AND WHO WE ARE

These Terms of Use ("Terms") govern your general access to and use of the Now for Women web application (available at www.now-for-women.com), associated mobile applications, and related services (collectively referred to as the "Platform").

Now for Women
Simplified joint-stock company (SAS)
Registered capital: €30,000
Registered office: 36 rue Scheffer 75016 Paris France
Company registration: Paris Trade and Companies Register, number 940 318 975
VAT number: FR 59 940 318 975

If you ("User", "you", or "your") purchase one of our paid Services, including Naomi AI Premium when it is available, or a Coaching Service, additional Paid Services Terms apply. See Schedule 1 at the end of these Terms.

If you do not agree to these Terms, you must not access or use the Platform. Use of the Platform constitutes full acceptance of these Terms.

These Terms also incorporate:

• our Privacy Policy, which explains how we use your personal data (available at https://now-for-women.com/privacy-policy); and
• our Cookies Policy, where applicable (available at https://now-for-women.com/cookies-policy).

Download of our mobile application will also be subject to a separate End User Licence Agreement (EULA) provided when downloading and any App Store terms and conditions.

Update to Terms. We may update these Terms from time to time by updating them in the Platform. We will draw your attention to the update at the time. Your continued use of the Platform will be deemed acceptance of the updated Terms. If you have purchased a Service from us, then the updated Terms will take effect at your next renewal unless you cancel before then.

Minimum age. The Platform and Services are intended for individuals aged 18 years or older. You must not use them unless you are 18 years or older.

Location. You may only use the Platform if you are in a country where we make it available.

("Now for Women", "we", "us", or "our")

Website: https://now-for-women.com 
Contact email: admin@now-for-women.com

ARTICLE 2: DEFINITIONS

For the purposes of these Terms:

"Account" means the personalised user account created on the Platform. An Account may be used to access free Platform features without purchasing a paid Service, subject to these Terms.

"Naomi" means the conversational artificial intelligence assistant integrated into the Platform. Naomi delivers personalised responses grounded in the user's assessment profile, which is generated by the Platform's rule-based assessment engine. Naomi's conversational outputs are produced by an AI language model and are provided for wellness information and engagement purposes only. They do not constitute medical advice, diagnosis, or treatment.

"Coach" means a human coach or practitioner engaged by or on behalf of Now for Women to deliver Coaching Services.

"Coaching Services" means the personalised coaching consultations and other human-delivered wellness services provided by a Coach via or in connection with the Platform. Coaching Services may be informed by the user's Wellness Assessment, Wellness Report, and other wellness recommendations generated by the Platform's rule-based assessment engine. The sessions, guidance, and communication are delivered by a human Coach, not by Naomi or any other AI system. Coaching Services do not include Naomi's AI-generated conversational support.

"Content" means any text, images, data, information, or other materials.

"Intellectual Property" means all intellectual property rights, including copyrights, trademarks, patents, trade secrets, and database rights.

"Paid Services Terms" means the additional terms and conditions in Schedule 1, which apply to paid Services.

"Platform" means the Now for Women digital wellness platform, including Website, mobile applications, and all related services.

"Services" means the wellness services, digital content, AI assistant subscriptions, and Coaching Services provided through or in connection with the Platform. Details of the Services currently available, including features and pricing, are set out in the Platform and confirmed in your Order Confirmation. Some Services require payment, as set out in Schedule 1.

"User Content" means any content, including questions, inputs, and data, that you provide or upload to the Platform.

"Daily Actions" means the personalised wellness interventions and priority actions selected and delivered by Naomi on a weekly basis, informed by the user's assessment profile, perimenopause wellbeing areas, and capacity tier. Daily Actions may be accompanied by Daily Discovery check-ins, which allow the user to log daily wellbeing information including sleep, energy, and mood. Daily Actions are available through Naomi AI and Naomi AI Premium as described in the Platform.

"Wellness Assessment" means the online questionnaire-based tool that collects symptoms, lifestyle, and health context information to support your personalised wellness journey.

ARTICLE 3: IMPORTANT MEDICAL DISCLAIMER

THE PLATFORM PROVIDES INFORMATIONAL WELLNESS INSIGHTS ONLY AND DOES NOT CONSTITUTE MEDICAL SERVICES, ADVICE, DIAGNOSIS, OR TREATMENT.

NOW FOR WOMEN is a wellness and lifestyle optimisation platform designed to support women navigating perimenopause. We are not a medical device. Our wellness check-ins, content, and recommendations are intended for educational and self-directed wellness purposes only. They are designed to support your wellbeing and do not constitute diagnosis, clinical evaluation, treatment, or medical advice.

Use of the Platform does not create a doctor-patient, therapist-client, or other healthcare professional-patient relationship. Now for Women does not provide medical services and our team members are not acting as your healthcare providers.

Always consult with a qualified healthcare provider before making decisions about your health, starting new wellness practices, or if you are concerned about symptoms.

If you are pregnant, injured, unwell, managing a medical condition, or have any concerns about the Platform or any Services, you should seek appropriate professional advice before using the Platform or Services.

If you are experiencing severe pain, bleeding, mental health crisis, or other urgent concerns, seek immediate medical attention.

You should always:

• Consult with qualified healthcare professionals before making any medical decisions
• Discuss any symptoms, concerns, or lifestyle changes with your doctor
• Follow your healthcare provider's advice and treatment plans
• Report severe or persistent symptoms to your doctor
• Continue taking prescribed medications unless directed otherwise by your doctor

Never:

• Ignore professional medical advice because of information provided by the Platform
• Delay seeking medical care because of content you receive from the Platform
• Stop or alter prescribed treatments based on Platform recommendations
• Rely solely on AI-generated responses (Naomi) for health decisions

The disclaimer in this Article 3 applies equally to Coaching Services referred to in Schedule 2. Coaching Services are provided by a Coach for general wellness, lifestyle and educational purposes only, are not medical, psychological or psychotherapeutic in nature, and are not a substitute for professional healthcare advice.

BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR YOUR HEALTH DECISIONS AND THAT AI RESPONSES MAY CONTAIN HALLUCINATIONS, INACCURACIES, OR OUTDATED INFORMATION AND MUST NOT BE RELIED UPON AS FACTUAL HEALTH ADVICE. ARTICLE 9 SETS OUT THE LIMITATIONS OF NOW FOR WOMEN'S LIABILITY, SUBJECT TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

ARTICLE 4: THE PLATFORM AND SERVICES

4.1 General Description

Now for Women is a digital wellness platform designed specifically for women navigating perimenopause. The Platform combines a structured, rule-based assessment engine, a personalised Wellness Report, and a conversational AI companion (Naomi) to support women in understanding and navigating perimenopause-related wellbeing.

We may also make available introductory tools or quizzes on our Website on a free basis and prior to you opening an Account. Engagement with any such tools is subject to these Terms.

Full details of the Services available at any given time, including current subscription tiers, features, and pricing, are set out on the Platform. Some Services require payment - see Schedule 1 (Paid Services Terms). Please refer to your Order Confirmation email for details of any paid Service you have purchased and a link to these Terms.

4.2 Wellness Assessment

The Wellness Assessment is a structured questionnaire through which you provide information about your symptoms, lifestyle, and wellbeing. Your responses are processed by the Platform's rule-based assessment engine to generate your personalised wellness profile, including your perimenopause wellbeing areas, lifestyle patterns and possible contributing factors, life-domain impacts, and readiness indicator. The Wellness Assessment is not a medical diagnosis. Results are based solely on the information you provide.

4.3 Wellness Report

On completing the Wellness Assessment, you will receive a personalised Wellness Report summarising your assessment outputs. The Report summarises your perimenopause wellbeing areas, possible contributing factors, capacity tier, and priority action recommendations. The Wellness Report is provided for information and wellness planning purposes only. It does not constitute medical advice, diagnosis, or treatment.

4.4 Naomi

Naomi is the Platform's conversational AI companion. Naomi operates using two distinct layers of technology:

(a) Assessment-grounded personalisation: Naomi's responses are grounded in your Wellness Report and assessment profile, which are generated by the Platform's rule-based assessment engine. This layer uses transparent, auditable logic - not black-box AI decision-making.

(b) Conversational responses: Naomi's conversational outputs are generated by an AI language model. These responses are provided for wellness information and engagement purposes only.

Naomi is not a doctor, therapist, healthcare professional, or regulated practitioner. Her responses do not constitute medical advice, diagnosis, or treatment. You should not rely on Naomi as a substitute for professional medical care. Details of what Naomi currently provides, and what is planned, are set out in Article 4.6.

4.5 Coaching Services

If you purchase Coaching Services, Schedule 2 (Coaching Services Terms) also applies, in addition to the Paid Services Terms at Schedule 1 where relevant. Coaching Services are delivered by human Coaches and are distinct from Naomi and any other AI-generated support provided through the Platform.

4.6 Platform Availability - Phased Rollout

The Platform and Naomi are being developed and released in phases. The following describes the current and planned availability of the main services. Planned features, prices, and dates may change before launch.

• Naomi AI: available at no charge, subject to the features shown in the Platform. Includes the 2-minute check-in, your profile, a free 4-week programme for your profile, the Symptom Assessment and the Lifestyle Assessment. You can stay on after 4 weeks and keep choosing among your actions.
• Report Review Session: currently available as a one-off, 45-minute live video session with a certified perimenopause health coach for £75 including VAT. Schedule 1 and Schedule 2 apply.
• Naomi AI Premium is not yet available. Its features and price will be shown in the Platform before purchase.

Access to Naomi AI or purchase of a Report Review Session does not create any entitlement to Naomi AI Premium at current or any other pricing.

4.7 Changes to the Platform

Now for Women reserves the right to:

• Modify, enhance, or discontinue features, software, or Services
• Add new Services or subscription tiers
• Update pricing structures (subject to the Paid Services Terms at Schedule 1)
• Update Naomi and introduce new AI capabilities or wellness methodologies
• Temporarily suspend access to the Platform for scheduled maintenance, technical issues, security incidents, or circumstances beyond our reasonable control

Wherever possible, you will be notified in advance of material changes via email or Platform notification. We use reasonable endeavours to provide continuous Platform availability but do not warrant or guarantee uninterrupted or error-free access.

ARTICLE 5 – ACCOUNT CREATION AND SECURITY

5.1 ACCOUNT CREATION

To access the Platform and Services, you will need to create an Account and provide accurate, complete and up-to-date information. You are allowed to open only one Account and you must keep your Account details secure and must not share your password or login details with anyone else.

You are responsible for all activity that takes place through your Account, unless that activity is caused by our failure to keep your Account secure.

Please notify us promptly (using admin@now-for-women.com) if you believe your Account has been accessed without your permission or there has been any other security issue relating to your Account.

5.2 CANCELLATION OF PAID SERVICES

You may cancel a paid Service without deleting your Account. Cancellation of a paid Service is governed by Schedule 1 and any service-specific terms shown at checkout.

For Naomi AI Premium, cancellation will normally take effect at the end of the current billing period unless you have a separate right to an immediate refund or the Order Confirmation states otherwise. You will not be charged for a further billing period after cancellation.

5.3 ACCOUNT CLOSURE BY USER

You may close your Account at any time by:

• Accessing your Account settings and selecting "Delete Account"
• Contacting customer support at admin@now-for-women.com

Deleting your Account is separate from cancelling a paid Service. If you delete your Account, access to the Platform and its features will end, subject to any rights that continue by law. Deletion of your personal data is governed by our Privacy Policy and applicable data retention requirements.

You may request deletion of your Naomi conversation history at any time in accordance with our Privacy Policy. We recommend downloading any reports or data you wish to keep before deleting your Account.

You may stop using the Platform at any time. However, stopping use does not by itself cancel an automatically renewing subscription or entitle you to a refund.

5.4 ACCOUNT SUSPENSION OR TERMINATION BY NOW FOR WOMEN

We reserve the right to suspend or close your Account immediately, with or without prior notice, if:

• You violate these Terms or any service-specific terms expressly provided to you
• You provide false, inaccurate, or misleading information
• Your Account is used for illegal, fraudulent, or harmful activities
• You breach our Acceptable Use requirements (see Article 6)
• You are under 18 years of age
• Payment by you fails or is disputed (see Paid Services Terms)
• We are required to do so by law or court order
• Your Account has been inactive for an extended period (with prior notice)

We may, at our sole discretion, provide advance notice and an opportunity to remedy violations before termination.

If we suspend or end your access because you have breached these Terms, you will not be entitled to a refund except where required by law.

If we stop providing the Platform completely, we will give you reasonable notice where possible and refund any sums you have paid in advance for any part of your current subscription period that will no longer be provided.

ARTICLE 6 – ACCEPTABLE USE AND PROHIBITED CONDUCT

6.1 ACCEPTABLE USE

You must use the Platform and Services only for lawful purposes and in accordance with these Terms. Unless we have expressly agreed otherwise in writing, you must not:

• share any content made available through the Platform with any other person
• copy, reproduce, republish, distribute, resell or otherwise make available any part of the Platform or its content to any third party
• post any content from the Platform online or on any publicly accessible platform
• repurpose, adapt or use any content made available through the Platform for any commercial purpose
• rent, lease, lend, sublicense or transfer your rights to use the Platform to another person
• reverse engineer, decompile, disassemble or otherwise seek to discover the source code, object code, AI or algorithm, or underlying structure of the Platform
• use the Platform in any unlawful, fraudulent or misleading way
• use the Platform in a way that could damage, disable, overburden, interfere with or compromise the Platform or any related systems
• upload or transmit any viruses, malware or other harmful code through the Platform
• extract, scrape, or systematically collect AI-generated content for reproduction or redistribution; or
• collect, scrape, harvest or otherwise extract data or content from the Platform other than as permitted by these Terms.

If you provide any information, content or material through the Platform, you must ensure that it:

• is accurate in all material respects
• does not infringe the rights of any third party; and
• does not contain any viruses, malware or other harmful code.

ARTICLE 7 – INTELLECTUAL PROPERTY RIGHTS

7.1 OWNERSHIP OF PLATFORM

All intellectual property rights in and to the Platform, including Naomi, all Naomi or other AI-generated responses, questionnaires, Wellness Reports, Daily Actions, digital content, recordings, videos, workshops, branding, design elements, documentation and related materials, belong to us or our licensors.

Except for the limited right to use the Platform in accordance with these Terms, you do not acquire any intellectual property rights in or to the Platform or any related content or materials.

If you give us any suggestions, comments or feedback relating to the Platform, we may use that feedback freely to improve, develop or modify our products and services, without any obligation to compensate you for it.

7.2 LIMITED LICENSE TO USE THE PLATFORM

Subject to these Terms, we give you a limited, personal, non-exclusive, non-transferable, non-sublicensable right to access and use the Platform for your own private use.

Your subscription or purchase of a paid-for Service gives you a right to use the Platform, Services, Naomi and the related digital content in accordance with these Terms. It does not give you ownership of the app, Platform, content or any intellectual property rights in them.

7.3 LICENCE FOR WELLNESS REPORTS AND DOWNLOADABLE CONTENT

Where the Platform makes a Wellness Report or other downloadable content available to you, we grant you a limited licence to download, save, and print it for your personal, non-commercial use.

You may not republish, distribute, or commercially exploit any Report or downloadable content without our prior written permission.

7.4 USER CONTENT

You retain ownership of your User Content. By providing User Content, you grant Now for Women a non-exclusive, worldwide, royalty-free licence to use, store, process, reproduce, modify, and analyse it for as long as reasonably necessary to:

• Provide and secure the Services
• Generate your Wellness Assessment, Wellness Report, Daily Actions, and other personalised wellness outputs
• Comply with legal obligations and protect the Platform
• Create anonymised or aggregated information for the purposes described in our Privacy Policy, including monitoring and improving the Services, product development, and research into women's health

Any use of identifiable User Content for research purposes will require any additional consent required by applicable law. Any choices or opt-outs described in our Privacy Policy will apply to the relevant processing.

Your Representations: By providing User Content, you represent and warrant that:

• You have the right to provide the User Content
• The User Content is accurate to the best of your knowledge
• The User Content does not violate any laws or third-party rights
• You consent to the processing of User Content as described in these Terms and our Privacy Policy.

7.5 THIRD-PARTY CONTENT, LINKS AND FUTURE INTEGRATIONS

The Platform may contain links to third-party websites, services, or resources. The Platform does not currently provide integration with health-tracking devices or wearables. If such an integration is introduced in the future, the applicable features, third-party terms, and privacy information will be provided before you use it.

Now for Women does not endorse or control third-party websites, services, content, or products and does not guarantee their accuracy, safety, legality, or availability. Interactions with third-party services are at your own risk and are subject to the relevant third party's terms and privacy policy.

ARTICLE 8 – PROBLEMS WITH YOUR SERVICE

Your rights if there is a problem with the Platform:

We are under a legal duty to supply digital content and services that are as described, fit for purpose and provided with reasonable care and skill.

If you think there is something wrong with the Platform, Services or any content made available through it, please contact us as soon as possible using the contact details provided in these Terms.

If Services or content we supply are faulty or contain defects, you may be entitled to a replacement Service, a price reduction or a refund, depending on the circumstances and your rights under applicable consumer law.

If a fault in services, Platform or digital content supplied by us damages your device or other digital content belonging to you, and this is caused by our failure to use reasonable care and skill, you may be entitled to a repair or compensation.

Nothing in these Terms affects your statutory rights as a consumer.

ARTICLE 9 – LIABILITY

9.1 LIMITATION OF LIABILITY

Article 3 (Medical Disclaimer) explains the wellbeing focus of the Platform and the need for users to make their own health decisions with appropriate professional support.

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

We are not responsible for losses caused by:

• events outside our reasonable control;
• your failure to install updates where we have told you they are needed;
• incompatibility caused by your device, operating system or internet connection not meeting the minimum requirements we make known to you; or
• your misuse of the Platform.

Except where we cannot legally exclude liability, Now for Women is not responsible for:

• any decisions you make based on wellness check-ins, AI responses (Naomi), or Platform content;
• any outcomes arising from your personal health choices;
• any harm resulting from your failure to seek appropriate medical care.

The Platform is supplied for domestic and private use. If you use it for any commercial, business or resale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Nothing in these Terms affects your statutory rights as a consumer.

ARTICLE 10: OTHER IMPORTANT TERMS

We may transfer our rights and obligations under these Terms to another organisation. If we do so, we will ensure that the transfer does not affect your rights under these Terms.

You may not transfer your rights or obligations under these Terms to another person without our written consent.

Nobody else has any rights under these Terms.

If any part of these Terms is found to be invalid or unenforceable, the rest will continue in force.

Even if we delay in enforcing these Terms, we may still enforce them later.

These Terms are governed by the law of England and Wales. If you live in England or Wales, you can bring claims in the courts of England and Wales. If you live in Scotland, you can bring claims in Scotland or England and Wales. If you live in Northern Ireland, you can bring claims in Northern Ireland or England and Wales.

You may access alternative dispute resolution (ADR) through:

• Citizens Advice Consumer Service: https://www.citizensadvice.org.uk/consumer/
• UK European Consumer Centre (UK ECC): For cross-border disputes

Use of ADR is voluntary and does not prevent you from pursuing legal action through the courts. ADR is an additional option, not a replacement for your legal rights.

**

END OF TERMS OF USE

© 2026 Now for Women. All Rights Reserved.

Schedule 1: Paid Services Terms

1. How your contract with us is formed

1.1 Information before purchase

Before you place an order, we will provide the key information relevant to the Service you are considering purchasing. This will include, where applicable:

• The name and main features of the Service
• The price, including applicable taxes
• The payment method and payment timing
• The billing period and renewal terms, if the Service is a subscription
• The expected date and method of delivery
• Any applicable cancellation, rescheduling, refund, or withdrawal rights
• A link to these Terms, our Privacy Notice, and our Cookie Policy

This information will be displayed in the Platform or checkout process and will be specific to the Service selected.

1.2 Placing an order

When you click the relevant purchase or payment button, you are making an offer to purchase the selected Service from us.

Your order will be accepted when:

• payment has been successfully authorised; and
• we either make the Service available to you or send you an Order Confirmation,

whichever occurs first.

If we cannot accept your order, we will notify you and refund any payment already taken.

1.3 Order Confirmation

After your order has been accepted, we will send you an Order Confirmation by email.

The Order Confirmation will include, or provide a permanent link to:

• The Service purchased
• The date of purchase
• The price paid, including applicable taxes
• The payment method
• The billing frequency and renewal terms, where applicable
• The date and method of delivery, where applicable
• Your cancellation or withdrawal rights
• Instructions for cancelling or rescheduling the Service
• A link to these Terms
• A link to our Privacy Notice and Cookie Policy
• Our contact details

For a Report Review Session, the Order Confirmation will also include the booking details, or a permanent link through which the session can be booked.

An Order Confirmation is separate from any payment receipt or invoice issued by a payment provider.

1.4 Rejection of orders

We may reject an order where reasonably necessary, including where:

• We cannot process or verify payment
• The selected Service is unavailable
• We reasonably believe the order is fraudulent, unlawful, or abusive
• There is a genuine pricing or description error
• The requested booking time is no longer available

If we reject an order after taking payment, we will refund the relevant amount as soon as reasonably practicable.

2. Services currently available

2.1 Naomi AI Premium

Naomi AI Premium is not yet available. Its features and price will be shown in the Platform before purchase.

Naomi AI Premium provides:

• Personalised Daily Actions
• Daily Discovery check-ins
• Conversational wellness support grounded in the user's Platform profile
• Access to the features described at the point of purchase

Naomi AI Premium does not include a structured 12-week coaching programme unless that feature is expressly included in the description shown at the time of purchase.

The price, billing frequency, renewal date, and applicable features will be displayed before purchase and confirmed in the Order Confirmation.

2.2 Report Review Session

The Report Review Session is a one-off human-delivered session relating to the user's Wellness Report. It is delivered by a certified perimenopause health coach.

The current price is £75 (incl. VAT).

The checkout and Order Confirmation will state:

• The price
• The duration of the session, which is 45 minutes
• The method of delivery, which is a live one-to-one video call
• How the session is booked
• That the session is delivered by video call
• Any applicable cancellation or rescheduling rules

A Report Review Session is a wellness and educational service. It is not medical advice, diagnosis, treatment, or a substitute for professional healthcare.

The Report Review Session is a Coaching Service and Schedule 2 also applies to it.

2.3 Future services

Naomi AI Premium and any other future paid Service will only be available when expressly displayed as available for purchase in the Platform.

Their features, prices, billing arrangements, and applicable terms will be confirmed at the time of launch. No purchase of Naomi AI Premium gives you an entitlement to future features at the current price.

3. Prices, payment, and subscriptions

3.1 Prices

The price payable will be shown before you complete your purchase. Unless otherwise stated, displayed consumer prices include applicable VAT or other sales taxes.

The price confirmed at checkout will be the price charged for that order.

3.2 Payment

Fees are payable in advance unless the checkout expressly states otherwise.

Payment may be processed through a third-party payment provider. A payment receipt or invoice issued by that provider confirms the payment transaction but does not replace the Order Confirmation described in Section 1.3.

3.3 Naomi AI Premium renewal

Naomi AI Premium is an automatically renewing subscription if this is stated clearly before purchase.

The checkout will state:

• The initial price
• The billing period
• The renewal price, where different
• The date or frequency of renewal
• How to cancel before the next renewal

Unless you cancel before the renewal date, your subscription will renew for the same billing period at the applicable renewal price.

You may cancel your subscription through the cancellation method made available in your Account or through the method stated in your Order Confirmation.

3.4 Price changes

We may change the price of a subscription or other recurring Service. We will give you notice before the new price applies to a renewal.

If you do not accept the new price, you may cancel before the new price takes effect.

4. Your right to cancel or withdraw

4.1 General 14-day right

If you purchase a Service as a consumer, you generally have a legal right to cancel the contract within 14 days after the contract is formed.

This right applies subject to the specific rules below. It does not affect your statutory rights if a Service is faulty, is not as described, or is not provided with reasonable care and skill.

4.2 Naomi AI Premium subscription

Naomi AI Premium is not available for purchase at the date of these Terms. When Naomi AI Premium becomes available, the checkout will explain the effect of requesting immediate access during the 14-day cancellation period.

If you request immediate access to Naomi AI Premium before the end of the 14-day cancellation period, you may still cancel during that period. If you cancel, we may charge a proportionate amount for the access provided from the date on which access began until the date on which you communicate your cancellation. Any remaining amount paid will be refunded using the original payment method.

If you do not request immediate access during the 14-day cancellation period, we will not begin providing access to Naomi AI Premium until that period has ended.

After the 14-day cancellation period has expired, you may cancel your Naomi AI Premium subscription in accordance with Section 4.5.

4.3 Report Review Session

The Report Review Session is a single, one-off live service lasting 45 minutes.

If you book a Report Review Session that is scheduled to take place before the end of the 14-day cancellation period, you may exercise your statutory cancellation right at any time before that period expires. The 48-hour cancellation and rescheduling requirement in Section 5 does not limit this statutory right.

If you want the Report Review Session to take place before the end of the 14-day cancellation period, you must expressly request this during the booking or checkout process and acknowledge that you will lose your right to cancel once the 45-minute Session has been fully performed.

If the full 45-minute Session is provided during the 14-day cancellation period following your express request and acknowledgement, your statutory right to cancel will end once the Session has been fully performed.

If you communicate your cancellation after the Session has started but before it has been fully performed, any amount due will be determined proportionately for the part of the Session provided, to the extent permitted by applicable law.

If the 14-day cancellation period has expired before the Session takes place, the cancellation and rescheduling rules in Section 5 apply.

4.4 How to cancel

You may cancel by:

• Using the cancellation function made available in your Account, where applicable;
• Following the cancellation link in your Order Confirmation;
• Using the booking or cancellation link provided for a Report Review Session;
• Contacting us at admin@now-for-women.com; or
• Using the Model Cancellation Form in the Appendix.

Cancellation rights and the relevant cancellation route will also be displayed during the applicable checkout or booking process.

4.5 Effect of Naomi AI Premium subscription cancellation

Once Naomi AI Premium becomes available, and unless you have a separate right to an immediate refund, cancellation of a Naomi AI Premium subscription will normally take effect at the end of the current billing period.

You will not be charged for a further billing period after cancellation.

Your access will continue until the effective cancellation date unless the checkout or Order Confirmation states otherwise.

4.6 Cancellation confirmation

When a cancellation has been successfully recorded, we will send you a cancellation confirmation by email.

The cancellation confirmation will state, where applicable:

• The Service cancelled;
• The date on which cancellation was recorded;
• The date on which access or delivery will end;
• Whether any refund is due;
• The amount and expected timing of any refund; and
• For a subscription, confirmation that no further renewal payment will be taken.

A request to cancel is not complete until it has been successfully recorded or otherwise confirmed by us.

5. Report Review booking, cancellation, and rescheduling

This Section applies to a Report Review Session unless different terms are expressly shown at checkout.

5.1 Booking

A Report Review Session must be booked for an available date and time through the booking method identified in the Platform or Order Confirmation.

The Order Confirmation will state, or provide a permanent link to:

• The session date;
• The session time and time zone;
• The 45-minute duration;
• The live video delivery method; and
• The booking or session-management link.

Any scheduling email or calendar invitation is for operational purposes only. It does not replace the Order Confirmation.

5.2 Cancellation and rescheduling with at least 48 hours' notice

Outside any statutory cancellation or withdrawal right described in Section 4, you may cancel or reschedule your Report Review Session by giving at least 48 hours' notice using the booking link or by contacting admin@now-for-women.com.

If you cancel with at least 48 hours' notice, the session fee will be refunded.

If you reschedule with at least 48 hours' notice, and subject to availability, we will offer an alternative appointment.

This 48-hour requirement does not restrict any statutory cancellation or withdrawal right described in Section 4.

5.3 Late cancellation or non-attendance

If you cancel with less than 48 hours' notice or do not attend, you will normally lose the Session without a refund or replacement, subject to your statutory rights.

If you have a genuine emergency and can provide reasonable evidence of that emergency, we may consider cancellation or rescheduling despite less than 48 hours' notice.

5.4 If we cancel

If we or the person delivering the Session cannot provide it at the agreed time, we will offer:

• An alternative appointment; or
• A refund if no suitable alternative is available or if you prefer not to reschedule.

6. Refunds and statutory rights

Unless otherwise stated in these Terms or at checkout:

• Naomi AI Premium subscription fees are not refundable for a billing period that has already started, subject to your statutory cancellation rights and any applicable refund rights;
• A Report Review Session cancelled with at least 48 hours' notice will be refunded, subject to your statutory rights;
• A Report Review Session that has been fully delivered is not refundable, subject to your statutory rights;
• A Report Review Session cancelled during the applicable statutory cancellation period will be treated in accordance with Section 4.3; and
• Nothing in this Schedule limits your rights where a Service is not supplied, is faulty, is not as described, or is not provided with reasonable care and skill.

Appendix: Model Cancellation Form

To: Now for Women SAS, 36 rue Scheffer, 75016 Paris, France Email: admin@now-for-women.com

I/We hereby give notice that I/We cancel my/our contract for the following Service:

Service purchased: Date ordered: Date received or scheduled, if applicable:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s), if this form is sent on paper: